Refunds & Returns policy

At Vita Patch Co., we are committed to your satisfaction. If you need to return an item or request a refund, please review our policy outlined below:

Returns

  • We accept returns within 30 days of purchase.
  • To be eligible for a return, items must be unopened, unused, and in their original packaging.
  • All original contents, including manufacturer’s packaging, instruction manuals, warranty cards, accessories, etc., must be included.
  • Final clearance items, mystery box items are not eligible for returns.
  • Items that are not in their original condition, are damaged, or missing parts may not be accepted for return and may be subject to a partial refund.

Return Shipping Process:

  1. Initiating a Return: To begin the return process, email us at support@vitapatchco.com to obtain a Return Merchandise Authorization (RMA) number. All returns must include an RMA number; returns without this number will be refused.

  2. Shipping Costs: You are responsible for return shipping charges unless the product is damaged or an incorrect item was sent.

  3. Shipping Recommendations: We recommend using a trackable shipping service for your return. We are not liable for items that are lost or damaged during return shipping.

  4. Packaging: Ensure that items are properly packaged. Items damaged during transit will not be accepted for return.

Contact Us

For any queries regarding our Returns Policy or to initiate a return, please reach out to our customer support team at support@vitapatchco.com. We are here to assist you and ensure your satisfaction.

Please Note: Returns must be sent to our warehouses located within the United States.

Thank you for choosing Vita Patch Co. We appreciate your business!